Terms & Conditions

Grameya Policies

Terms & Conditions

Welcome to Grameya. These terms are written to keep your shopping experience clear, simple, and trustworthy.

Overview

By visiting our website or placing an order, you agree to the terms mentioned on this page. Grameya offers food and pantry essentials including ghee and related products for everyday Indian homes.

Last updated: 9 June 2026

Products & Information

  • We make every effort to display product details, prices, images, and availability accurately.
  • Product images, packaging, colour, texture, and appearance may vary slightly due to lighting, batch differences, or packaging updates.
  • Product information shared on the website is for general awareness and should not be treated as medical advice.

Orders, Pricing & Payments

  • Orders are accepted only after successful order placement and payment confirmation, where applicable.
  • Prices, offers, and product availability may change without prior notice.
  • We may cancel or hold an order if there is a stock issue, pricing error, incomplete address, payment issue, or suspected misuse.
  • Customers may request cancellation before dispatch. Once dispatched, the shipping and return policy will apply.

Customer Responsibilities

  • Please provide correct contact details, delivery address, and order information.
  • Please do not misuse the website, place fraudulent orders, or share false claims.
  • For support requests, please share your order number and clear photos/videos where required.

Limitation of Liability

Grameya works to provide safe, carefully packed, and quality products. To the maximum extent permitted under applicable law, our responsibility for any order-related concern is limited to the amount paid for the affected product or order.

Simple promise: We aim to serve every customer fairly, transparently, and with respect while keeping store policies practical and easy to understand.