Order Processing

Orders are usually processed within 1–3 business days after confirmation, excluding public holidays, stock delays, or operational interruptions.

Last updated: 9 June 2026

Delivery Timeline

Delivery timelines may vary based on your location, courier availability, weather, festivals, public holidays, or other circumstances beyond our control. Most orders are delivered within a reasonable courier timeline after dispatch.

Shipping Charges

Shipping charges, if applicable, will be shown during checkout before payment. Offers such as free shipping may change from time to time.

Address & Contact Details

• Please enter the complete and correct delivery address.
• Please keep your phone number active for courier updates.
• Grameya is not responsible for delays caused by incorrect address, unreachable phone number, or failed delivery attempts.

Damaged or Missing Package

If your order arrives damaged, leaked, or tampered with, please contact us within 24 hours of delivery with your order number, clear photos of the package, product, label, and unboxing video where possible.