Your Information, Handled with Care
Privacy Policy
At Grameya, we respect your privacy and use customer information only for genuine order, delivery, and support needs.
Information We May Collect
We may collect details such as your name, phone number, email address, billing or delivery address, order details, and messages shared with our support team.
Last updated: 9 June 2026
How We Use Information
- To accept, pack, ship, and deliver your order.
- To send order and delivery updates.
- To respond to questions, requests, or product concerns.
- To maintain required order and business records.
- To improve our products, service, and website experience.
Payments
Payments are processed through secure payment partners. Grameya does not keep full payment details on its own systems.
Sharing of Information
We do not sell customer information. We share only the details needed with delivery partners, payment partners, and service providers who help us complete orders and provide support.
Your Choices
You may contact us to correct your details or ask questions about your information. Some order records may be kept where required for business, tax, delivery, or customer support purposes.