Privacy Policy

Your Information, Handled with Care

Privacy Policy

At Grameya, we respect your privacy and use customer information only for genuine order, delivery, and support needs.

Information We May Collect

We may collect details such as your name, phone number, email address, billing or delivery address, order details, and messages shared with our support team.

Last updated: 9 June 2026

How We Use Information

  • To accept, pack, ship, and deliver your order.
  • To send order and delivery updates.
  • To respond to questions, requests, or product concerns.
  • To maintain required order and business records.
  • To improve our products, service, and website experience.

Payments

Payments are processed through secure payment partners. Grameya does not keep full payment details on its own systems.

Sharing of Information

We do not sell customer information. We share only the details needed with delivery partners, payment partners, and service providers who help us complete orders and provide support.

Your Choices

You may contact us to correct your details or ask questions about your information. Some order records may be kept where required for business, tax, delivery, or customer support purposes.

Our approach: We keep customer information limited, respectful, and connected to real service needs.