Refund policy
Once an order is confirmed, GRAMEYA will not accept return or refund requests . However, in any of the below situations, we are more than happy to work with our beloved customers to find an amicable solution that is fair to all parties.

In case of Damaged product

*Grameya needs to be notified of damaged product within 2 days from delivery date via email to grameyaindia@gmail.com or WhatsApp on +918955024799
*In the email or WhatsApp do share order number, image of invoice, 1 outer box image, 2 clear images of damaged product and opening box video.
*In case of multiple item shipments, only the affected product can be returned and replaced.
*We will be happy to re-send and replace the product(s) promptly and we will work with you on providing an amicable solution.
*Email will be responded to within 24-48 hrs and full assistance will be provided thereafter.